Location: Flexible/Remote

About:

Level Three Labs is hiring a versatile, proactive Audience Engagement Associate to help deepen relationships with our most engaged readers while expanding our reach across platforms.

This position plays a key role in delivering a high-quality experience for current subscribers, promoting content to new audiences, and helping shape a more personalized, real-time approach to news delivery. You’ll work closely with editorial, product, and operations teams to support subscriber loyalty, audience growth, and smart content distribution.

This is an ideal role for someone who understands the rhythms of a newsroom and is excited to contribute to strategies that make our journalism more accessible, relevant, and essential throughout the day.

Key Responsibilities:

• Support lifecycle messaging for subscribers and registered users — from onboarding and engagement to retention and reactivation
• Help manage and expand communication across platforms including email, mobile messaging, and social media
• Collaborate with editorial to promote content across priority platforms and channels
• Monitor content performance and reader behavior to identify growth opportunities
• Assist in developing new subscriber touchpoints such as curated updates and personalized notifications
• Contribute to copywriting for outbound messaging, audience campaigns, and feedback collection
• Remain flexible and ready to support new formats, platforms, and initiatives as we scale

Qualifications:

• 1–3 years of experience in audience engagement, digital marketing, communications, or a related role at a media or content-driven organization
• Strong written communication skills and editorial awareness
• Familiarity with multi-channel messaging and social content distribution
• Ability to analyze performance metrics and apply insights to improve engagement
• Highly organized, collaborative, and adaptable
• Enthusiastic about building meaningful relationships with engaged, high-value audiences

How to Apply:

Please send your resume and a cover letter outlining your interest and experience to [email protected].